Support

 Privacy Policy

This Privacy Policy describes how we collect, use, and protect your Personally Identifiable Information (PII) when you use our website. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read this privacy policy carefully to get a clear understanding of our practices.

1. What personal information do we collect?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, and other details to help you with your experience.

2. When do we collect information?

We collect information from you when you fill out a form, place an order, enter information on our site, or through automatic data collection technologies such as cookies.

3. How do we use your information?

We may use the information we collect from you in the following ways:

• To respond to your customer service requests.

• To process your transactions quickly.

• To provide you with the information, products, and services you have requested.

• To better understand our audience and customers for marketing purposes.

• To analyze how visitors find and use our site to improve their experience.

• To understand the sources of our website traffic.

4. How do we protect your information?

Your personal information's security is important to us. We implement the following measures:

• Our website is scanned regularly for security holes and known vulnerabilities to make your visit as safe as possible.

• We use regular Malware Scanning.

• Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

• All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

• We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.

• All transactions are processed through a gateway provider and are not stored or processed on our servers.

5. Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information.

We use cookies to:

• Help remember and process items in your shopping cart.

• Understand and save user preferences based on previous or current site activity, enabling us to provide improved services.

• Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Each browser is different, so check your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features that make your site experience more efficient may not function properly.

6. Third-party Disclosure

We will not sell your Personally Identifiable Information to outside parties unless we have provided you with advance notice and have obtained your express written permission.

7. Third-party Links

We do not offer third-party products or services on our website. We may include third-party links to other websites; however, these links are not monitored, and we make no guarantees regarding their content or safety.

8. Google

We use Google Analytics and other third-party vendors to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.

9. California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA, we agree to the following:

• Users can visit our site anonymously.

• We have added a link to our Privacy Policy on our home page or the first significant page after entering our website.

• Our Privacy Policy link includes the word 'Privacy' and is easily accessible.

• You will be notified of any Privacy Policy changes on our Privacy Policy Page.

10. Your Rights

You can review, update, or request the deletion of your personal information by contacting us at the email address provided below. We will respond to your request in accordance with applicable laws.

11. COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under the age of 13.

12. Fair Information Practices

Should a data breach occur, we will take the following responsive action in line with Fair Information Practices:

• We will notify you via email within 7 business days.

• We agree to the Individual Redress Principle, which gives individuals the right to pursue legally enforceable rights against data processors who fail to adhere to the law.

13. CAN-SPAM Act

We collect your email address to:

• Send information, respond to inquiries, and/or other requests or questions.

• Process orders and send information and updates pertaining to orders.

• Send you additional information related to your product and/or service.

• Deliver marketing communications, such as email updates and newsletters, to which you have subscribed.

In accordance with the CAN-SPAM Act, we agree to:

• Not use false or misleading subjects or email addresses.

• Identify the message as an advertisement in a reasonable way.

• Include the physical address of our business or site headquarters.

• Monitor third-party email marketing services for compliance, if one is used.

• Honor opt-out/unsubscribe requests quickly.

• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at RozeiraDilceu@gmail.com, and we will promptly remove you from ALL correspondence.

14. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Email: contact@tailwaggingpets.com